Data Statement

Privacy Policy

TRADExperts Privacy

Data Statement

Privacy Policy

This Privacy Policy outlines our terms regarding the use and disclosure of Your information when You use our website and Services. It also states Your privacy rights including how the law protects You. By using our website, You also agree to the collection and use of information according to this Privacy Policy.

Interpretation and Definitions

Interpretation

The words which have their initial letters capitalized have meanings defined as stated below. The following definitions have the same meaning regardless of whether they are stated as singular or plural.

Definitions

  • Business“, for the purpose of the CPRA (California Privacy Rights Act), refers to the Company as the legal entity that collects or uses Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information.
  • Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to For the purpose of the GDPR, the Company is the Data Controller.
  • Country” refers to United States.
  • Consumer“, for the purpose of the CPRA (California Privacy Rights Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory
  • Cookies” are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many
  • Data Controller“, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal
  • Device” means any device that can access the Service such as a computer, a cell phone or a digital
  • Do Not Track” (DNT)” is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across
  • Personal Data” is any information that relates to an identified or identifiable

For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

For the purposes of the CPRA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could be linked, directly or indirectly, with You.

  • Sale“, for the purpose of the CPRA (California Privacy Rights Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information to another business or a third party for monetary or other types of
  • Service” refers to the
  • Service Provider” means any natural or legal person who processes the data on behalf of the It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
  • Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website” refers to TRADExperts, accessible from https://thetradexperts.com.
  • You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User because you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that will be used to reply your enquiry, process Your payment or enhance the security of our Service. Personally identifiable information may include, but is not limited to:

  • Email address
  • Full name
  • Phone number
  • Location Address
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service through a device, We may collect certain information automatically, including, but not limited to, the type of device You use, Your device’s unique ID, the IP address of Your device, Your operating system, the type of Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service through a device.

Tracking Technologies and Cookies

We may use Cookies and similar technologies to track the activity on Our Service and store certain information to improve and analyze Our Service only. We do not sell any of the information collected. Tracking technologies used are beacons, tags, and scripts to collect and track information which may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
  • Tracking and Performance Cookies

These are typically Cookies administered by third-parties which are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

Use of Your Personal Data

The Company does not collect Personal Data from You or other Users of Our Service for the purpose of selling such data. We may however use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the
  • To reply or contact You: To respond to Your enquiry by email, phone call, SMS regarding updates or informative communications related to the functionalities of our products or contracted This may also include security updates where necessary or applicable for implementation.
  • To provide You with Service-based subscription: This refers to general information about other products or services including special offers related to Your subscription or purchase.
  • For business transfers: We may use Your information to evaluate or conduct a business merger, divestiture, restructuring, re-organization, dissolution, or other sale or transfer of some or all of Our assets, whether as an ongoing concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, and to contact You for payment processing.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that are under common control with Us.
  • With Your consent: We may disclose Your personal information for any other purpose only with Your direct approval and

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed using secure cloud and data storage technology. This information is typically processed, transferred and maintained on secure computers which may be located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company works with high technology cloud Service Providers which use the best security controls to ensure that Your data is processed and preserved in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will notify You before Your data is transferred and becomes subject to an updated Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law, or in response to valid requests by public authorities (e.g. a court or government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is highly important to Us. But by using our Service, you also agree and acknowledge that no method of data transmission over the Internet, or any form of electronic storage is forever 100% secure. While We strive to use the best commercially available and acceptable means to protect Your Personal Data, We cannot 100% guarantee its absolute security indefinitely.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use this third-party Service provider to monitor and analyze the use of our Service: Google Analytics

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us directly.

Amazon Web Services (AWS) Simple Email Service

Payments

We provide paid products and services which use third-party payment processors e.g. Visa, Mastercard, American Express, Discover, PayPal.

We do not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. These PCI-DSS requirements help ensure the secure handling of payment information globally.

GDPR Privacy Policy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the

In any case, the Company will help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete the information We have on Whenever made possible, you can access, update or request deletion of Your Personal Data through our Data Protection Officer’s contact stated below.
  • Request correction of the Personal Data that We hold about You. You have the right to request for the correction of any incomplete or inaccurate information We have about You.
  • Object to processing of Your Personal Data. Where We may be relying on a legitimate interest as the legal basis for Our processing of Your Personal Data (e.g. for marketing purposes); You have the right to object to this by contacting Us.
  • Request erasure of Your Personal Data. If Your Personal Data exists in Our database, You have the right to request for its deletion. We will remove Your Personal Data once there is no longer any reason for Us to continue processing
  • Request the transfer of Your Personal Data. If Your Personal Data exists in Our database, We will provide You with Your Personal Data in a structured, commonly used format e.g. CSV file.
  • Withdraw Your You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests.

CPRA Privacy Policy

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CPRA. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.

●  Category A: Identifiers.

Full name.

●  Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

Examples: Full name, telephone number, education, employment, employment history.

●  Category C: Protected classification characteristics under California or federal law.

None.

●  Category D: Commercial information.

None.

●  Category E: Biometric information.

None.

●  Category F: Internet or other similar network activity.

None.

●  Category G: Geolocation data.

State, region, country.

●  Category H: Sensory data.

None.

●  Category I: Professional or employment-related information.

Current or past job history.

●  Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

None.

●  Category K: Inferences drawn from other personal information.

None.

Under CPRA, personal information does not include:

  • Publicly available information from government records
  • Deidentified or aggregated consumer information
  • Information excluded from the CPRA’s scope, such as:
  • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
  • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994

Sources of Personal Information

We obtain the categories of personal information listed above from the following sources:

  • Directly from You through the enquiry and payment forms You complete via our Service.
  • Indirectly from You from public web sources.
  • Automatically from You through cookies We or our Service Providers collect from Your Device as You navigate through our
  • From Service Providers through members of Data Unions and third-party vendors to monitor and analyze the use of our Service, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CPRA), which may include the following examples:

  • To operate our Service and provide You with our
  • To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our
  • To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental
  • As described to You when collecting Your personal information or as otherwise set forth in the
  • For internal administrative and auditing
  • To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the “Use of Your Personal Data” section.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

Disclosure of Personal Information for Business Purposes or Commercial Purposes

Please note that the categories listed above are those defined in the CPRA. When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We may use or disclose the following categories of personal information for business or commercial purposes over the next twelve (12) months:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Code § 1798.80(e))
  • Category G: Geolocation data
  • Category I: Professional or employment-related information

Sale of Personal Information

As defined in the CPRA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for valuable compensation. This means that We may receive benefits in return for sharing personal information.

We may sell the following categories of personal information over the next twelve (12) months:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Code § 1798.80(e))
  • Category G: Geolocation data
  • Category I: Professional or employment-related information

Share of Personal Information

We may share Your personal information identified in the above categories with the following categories of third parties:

  • Service Providers
  • Payment processors
  • Our affiliates and business partners
  • Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You

Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so.

These third-party websites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the “right to opt-in”) from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age.

Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by completing this form: https://thetradexperts.com/donotsell.

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information right away.

Your Rights under the CPRA

The CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

  • The right to notice.

You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

  • The right to request.

Under CPRA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:

  • The categories of personal information We collected about You
  • The categories of sources for the personal information We collected about You
  • Our business or commercial purpose for collecting or selling that personal information
  • The categories of third parties with whom We share that personal information
  • The specific pieces of personal information We collected about You
  • If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:
    • The categories of personal information categories sold
    • The categories of personal information categories disclosed
  • The right to say no to the sale of Personal Data (opt-out).

You have the right to direct Us to not sell Your personal information. To submit an opt-out request, please fill this form: https://thetradexperts.com/donotsell.

  • The right to delete Personal Data.

You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies.

We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:

  • Complete the transaction for which We collected the personal information, provide a product or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such
  • Debug products to identify and repair errors that impair existing intended
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with
  • Comply with a legal
  • Make other internal and lawful uses of that information that are compatible with the context in which You provided
  • The right not to be discriminated against.

You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by:

  • Denying products or services to You
  • Charging different prices or rates for products or services, including the use of discounts or other benefits or imposing penalties
  • Providing a different level or quality of products or services to You
  • Suggesting that You will receive a different price or rate for products or services or a different level or quality of products or services

Exercising Your CPRA Protection Rights

In order to exercise any of Your rights under the CPRA as a California resident, You can do so here: https://thetradexperts.com/donotsell or by sending us an email: clo@thetradexperts.com.

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

Your request to Us must:

  • Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
  • Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it

We cannot respond to Your request or provide You with the required information if we cannot:

  • Verify Your identity or authority to make the request
  • And confirm that the personal information relates to You
  • We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior

Any disclosures We provide will only cover the 12-month period preceding the verifiable request’s receipt.

For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.

Do Not Sell My Personal Information

As a California resident, You have the right to opt-out of the sale of Your personal information. If you wish to opt out of the use of Your personal information for business, commercial or advertising purposes as defined under the CPRA law, you may do so by following the link below.

Once We receive and confirm the request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please complete this form: https://thetradexperts.com/donotsell.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s website. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We update Our Privacy Policy from time to time. We will notify You of any changes by posting the updated Privacy Policy on this page along with a timestamp. We will also let You know via email once the change becomes effective.

Contact Us

If you have any questions about this Privacy Policy, You can reach out directly to us or to our Compliance and Legal Officer:

Policy last updated on: 31 July, 2023.